If you've forgotten or misplaced your Crowdpurr password, it's easy to request an email to set a new password.
Resetting your password via email will send a Reset Password email to the email address associated with your Crowdpurr login and contains a link that you can click on to set a new password.
Resetting Your Password
Navigate to app.crowdpurr.com and type in the email address for your Crowdpurr account on the Sign In form. The automatic Reset Password email will be sent to this email address.
Forgot Your Password? link
Next, click on the blue Forgot Your Password? link below the password field, which will direct you to the Reset Your Password screen where you'll need to click on the green Send Email button displayed below.
The Send Email button
This will automatically send a Reset Password email to the email address you entered, which must be the same email as the Crowdpurr account you're trying to log into.
Check Your Email
In a few seconds, you should receive an email with the subject:
"[IMPORTANT] Forgot your Crowdpurr password?... No problem."
Simply click on the purple Reset Password button in the email and you will be brought to a small dialog window in Crowdpurr to enter a new password.
Upon entering a new password, your account will be updated and you will be immediately logged in.
Currently, the only way to reset your password is through the Reset Password link sent via email. If you're unable to find it in your inbox, we recommend checking your Spam folder or reaching out to your IT department as those messages may have been caught by a separate quarantine server.
If they are unable to find it in quarantine, you may need to change the account to a different email address to retrieve the Reset Password link. Please feel free to reach out to our Help Desk at help@crowdpurr.com for further assistance.
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